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Refund Policy

Last updated: November 12, 2026

All sales are final

Everything we sell is digital: online videos and MP3 audio downloads. Because a digital teaching can be watched or downloaded as soon as your order is complete, we do not offer refunds or exchanges on any purchase.

Please check the teaching and the format (online video or MP3) before you buy. Each teaching page describes what is included, and multi-part series list every session.

If something isn’t working

We want you to be able to enjoy what you bought. If a video won’t play, a download won’t open, or a teaching is missing from your collection, contact us with your order number and we will fix your access.

Online videos stay in your collection for as long as the site offers them. Sign in at any time to watch them again.

Duplicate or mistaken charges

If you were charged twice for the same order because of a technical error, contact us and we will correct the duplicate charge.

Questions

For anything about an order, send us a message.